Logistics Executives (Customer Service)

Procurement · Colombo 05, Western
Department Procurement
Employment Type Full-Time
Minimum Experience Experienced

IPD is a public listed Australian company specialised in providing electrical engineering products and solutions to the Australian market for over 65 years. The IPD Colombo team is the offshore unit of IPD Australia and currently consists of over 150 professionals collaborating with over 290 team members across Australia in a dynamic and innovative environment to achieve high quality results.


We are seeking energetic individuals with logistics, shipping, and customer service experience. He/She will closely work with all relevant stakeholders to enhance information visibility by utilising extensive communication skills.


Key Responsibilities:

  • Liaise with suppliers and freight forwarders to follow up on orders to ensure timely delivery
  • Update Customer Service/Sales Team on backorder delivery dates
  • Update weekly backorder reports for key customers
  • Coordinate with suppliers and expedite deliveries for backorder items
  • Ensure the ERP system is kept up to date


  • Degree/Diploma in Supply Chain Management/Business Management
  • Minimum of 4 years work experience in Shipping & Customer Service. Experience in a freight company will be an added advantage
  • Excellent communication skills to liaise with suppliers and freight forwarders
  • Hands-on experience using an ERP system
  • High competency in MS office applications
  • Willing to work according to the Australian calendar

What we offer:

  • An attractive remuneration package
  • Friendly & Flexible work environment                                     
  • A good WORK-LIFE balance                                           
  • International exposure                                                                         
  • Career Development
  • Hands-on Training

To apply:

Applications will close Thursday, 28th July. Please note that only applications submitted via our online system will be considered.

Thank You

Your application was submitted successfully.

  • Location
    Colombo 05, Western
  • Department
  • Employment Type
  • Minimum Experience