CRM Consultant

IT · Colombo 05, Western
Department IT
Employment Type Full-Time
Minimum Experience Experienced

IPD is a public listed Australian company specialised in providing electrical engineering products and solutions to the Australian market for over 65 years. The IPD Colombo team is the offshore unit of IPD Australia and currently consists of over 150 professionals collaborating with over 290 team members across Australia in a dynamic and innovative environment to achieve high quality results.


The candidate will be working closely with the Product Owner and stakeholders to understand value, develop and deliver innovative solutions around the CRM system. You will work in a Scrum environment delivering high-quality work to the standards of the Definition of Done, and for committing to work and being responsible in recognising areas that need improvement. You’ll be joining a team of highly experienced industry professionals, consultants and technology experts and this highly skilled team help drive improvements to many aspects of business creating efficiencies and growth


Key Responsibilities:

  • Liaise with the IT Team to implement Microsoft Dynamics CRM solutions
  • Develop and maintain a platform roadmap
  • Customize the CRM system to meet the business objectives
  • Integrate existing systems and services into the CRM architecture
  • Assist with the deployment and provisioning activities
  • Liaise with the IT Team & business unit managers to implement Microsoft Dynamics CRM solutions


  • Degree in Computer Science/Information Technology or equivalent
  • 4+ years’ experience with software development, specifically around Microsoft Dynamics CRM
  • Demonstrated proficiency in customizing and creating CRM entities
  • Knowledge in implementing business workflows and processes
  • Experience in using CRM SDK or plugin platforms and proficiency with Microsoft .NET 3.5+ development using C#
  • Good interpersonal & problem-solving skills with a “can-do “attitude
  • Willing to work according to the Australian calendar

What we offer:

  • An attractive remuneration package
  • Friendly & Flexible work environment                                     
  • A good WORK-LIFE balance                                           
  • International exposure                                                                         
  • Career Development
  • Hands-on Training

To apply:

Applications will close Friday,19th August Please note that only applications submitted via our online system will be considered.

Thank You

Your application was submitted successfully.

  • Location
    Colombo 05, Western
  • Department
  • Employment Type
  • Minimum Experience