IPD is a public listed Australian company specialised in providing electrical engineering products and solutions to the Australian market for over 65 years. The IPD Colombo team is the offshore unit of IPD Australia and currently consists of over 150 professionals collaborating with over 290 team members across Australia in a dynamic and innovative environment to achieve high quality results.
We are on the lookout for young and energetic individuals to join our Order Processing Team. The job role will mainly revolve around processing orders and attending to customer inquiries promptly.
Key Responsibilities:
- Process sales orders and returns in a timely and accurate manner
- Attend to inquiries & process quotes according to customer requirements
- Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
- Provide necessary product and service-related information to customers
Requirements:
- Minimum 2 years of working experience in BPO/Customer Service/Operations
- Outstanding written and verbal communication skills
- Good knowledge of Electrical/Industrial products would be an added advantage
- Willing to work according to the Australian calendar and working hours
What we offer:
- An attractive remuneration package
- Friendly & Flexible work environment
- A good WORK-LIFE balance
- International exposure
- Career Development
- Hands-on Training
To apply:
Applications will close Thursday, 4th August. Please note that only applications submitted via our online system will be considered.
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